Restoration Services for Homes and Businesses
Residential properties
We work with property owners to prioritize occupant safety, saving belongings, and timely drying to help reduce secondary damage. We consider access requirements and family schedules when planning mitigation and packout activities.
Commercial properties
Commercial restoration projects require clear authorization, scheduling around business operations and coordination of work areas. We work with owners and managers to help minimize disruption and document affected items for insurance and internal records.
Documentation You Can Rely On
Our project manager records damage with photographs, measurements, moisture readings and a written scope of work. These records support discussions with your insurer, but Encore cannot guarantee coverage decisions.
| Encore provides | Insurer review | Why It Matters |
|---|
| Photos, moisture readings, scope of work | Coverage determination and estimates | Supports claim and repair approval |
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| Contents inventory and assessments | Replacement vs. cleaning decisions | Determines salvageability and settlement |
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| Mitigation logs and monitoring data | Evaluation of necessary repairs | Shows steps taken to prevent secondary damage |
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| Written authorization and change orders | Cost approvals and adjustments | Records client decisions and scope changes |
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Structural damage and reconstruction
Damage behind finishes can change the repair plan. Our team documents visible conditions and explains what further evaluation is needed before reconstruction is authorized. Structural damage, utilities and code-related work must be assessed and scoped for each property rather than covered by a general promise.
Documentation helps property owners and insurers discuss sudden and accidental water damage, fire loss or other events. Coverage decisions remain with the insurer, and photographs and records of the agreed work help document the original damage and subsequent repairs.